Customer Service. First item on the details list….. first priority.
Shopping at Northern Emporium isn’t just buying stuff…… it’s an experience! Let our staff make it the best possible experience for you. Custom orders, gift wrapping, special shipping… just let us know what you need and we will always do our best.
The standard method of shipping used is Canada Post. There are a variety of options available for small to large packages. Part of our great service is to pack your order with care and get you the best price to ship your order. After all, it should arrive to you in the correct number of pieces!
If you are not happy with something that you have purchased please contact us. The majority of the items offered at the shop are one of a kind, so exact replacement is not always possible. Each return will be handled on a case by case basis.
Are you working in town but not a full time resident of White River?
Did you know that you can place online orders and have them shipped to our shop for pickup?
We handle small freight for many companies including UPS, FedEx, Canpar, DHL, Dicom.
Use our address and make sure your phone number is on the package and we will contact you when it comes in! Easy-peasy!
You can also stop in and check to see if your package has arrived.